Help Desk
Welcome Home Brewers!
Revolutionary is the only way to describe the world's first 2-gallon conical fermenting system. Our innovative fermenter allows you to brew beer like the pros, but in smaller batches. And the results are scary good; incredible tasting beer made by a system that's easy-to-use and simple to clean.
Now is the time to start brewing professional quality beer.
MULTI FLAT RATE SHIPPING - STARTING AT JUST $3.00!
BrewDemon offers the best possible shipping rates using USPS, UPS and FedEx. Small items ship for just $3.00, 2 gallon refills ship for $8.00, two or more (up to three) 2 gallon refills ship for just $12.00. Our 2 gallon kits ship from $12.00 and $18.00. Our larger 6 gallon kits ship for $32.00 (provided the destination is a street address within the lower 48 United States). Changes to the shipping address or shipping method can result in changes to these prices.
ORDERING/SHIPPING POLICY
Our warehouse is given 2 days to process each order, however most orders process that same day or within 24 hours. Processing time does not including weekends or holidays and shipping days do not include processing time, holidays or weekends. Orders taken after 10:00 AM PST on Friday, may not be processed until the following Monday. Our flat rate shipping is $8, all other shipping costs are calculated by shipping method at time of checkout. UPS ground as our standard method of delivery. See shipping page for details.
WARRANTY/RETURN POLICY
BrewDemon offers a 1 year replacement guarantee on our equipment. If there is ever a problem please don’t return our product to the store. We love helping our customers and we’ll bend over backwards to help you resolve your problem.
Simply call our customer support line at 1 (800) 372-BEER (2337) Monday - Friday 9:00am to 5:00pm (PST) or email us at customerservice@brewdemon.com and someone will be there to help you out.
All returns must include a return authorization (RA) number given to you by us.
BrewDemon cannot be held responsible for any shipping or delivery issues that may occur after leaving our warehouse.